Returns & Exchanges
Prior to sending returns or exchanges to us please email firstname.lastname@example.org to receive the address to ship the item(s) to and a return authorization code.
Absolutely no returns or exchanges will be received after 15 days of receipt of merchandise. All tags must be attached and hygienic liner must not be removed. NO EXCEPTIONS. Health regulations stipulate that clothing that is soiled, worn, damaged or laundered cannot be taken back. If we receive such goods, the items will be returned to you. Any customer doing excessive returns will be taken off our customer list and no further orders will be accepted.
If you are exchanging an item please indicate in your email what you need instead so that we can confirm we have it in stock and will reserve it for you. We will ship one exchange via Standard USPS shipping free of charge once per order, unless free shipping was given with the initial order in which case standard shipping rates will apply. Any additional exchanges will be charged shipping and will be billed to the original form of payment.
Send your package, including invoice, via a prepaid, insured, traceable method to ensure a safe and documented delivery. We are not responsible until the package arrives to us.
Refunds exclude the shipping charge. Refunds for returned items will be credited to your credit card account within 10 days of receipt. It can take up to 2 months for the credit to show up on your credit card statement, but we promise to issue the refund within 10 days of receipt of return.
Beauty & the Beach ships both domestically and internationally via U.S. Postal Service (USPS) or in certain circumstances, UPS. If an item is out of stock we will notify you of the estimated ship date. All orders are subject to verification.
**ALL ORDERS OVER $150 AND EXPRESS SHIPMENTS REQUIRE A SIGNATURE: If no one is there to sign for the package a notice will be left, the receiver is then responsible for scheduling a redelivery (which can be done over the phone or online) OR for picking up the parcel at your local post office per the notice's instructions. If the package is not claimed within 5 days it is automatically returned to us, the buyer will be responsible for any additional shipping charges incurred to resend.
Shipping time frames are only an estimate. Beauty & the Beach typically ships all in-stock orders within 2 business days via the speed you choose but we cannot guarantee arrival times. All items that have an estimated ship date will ship by the listed date, if there is a delay we will contact you to let you know via email.
Customs and Import Duties for International Orders:
Your order may be subject to VAT, import duties and/or taxes, which are charged once your package reaches your country.
- Beauty & the Beach ships with duties and taxes unpaid and therefore does not collect the VAT, duties and/or taxes. If you do incur these additional charges, they must be paid in order for your package to clear customs.
- For more information regarding your country's custom policies and what charges you may incur, please contact your local customs office.
The purpose of this statement is to let you know what information we collect, how we collect it, and under what circumstances we use it. We respect your privacy.
We ask for your mailing address when you place your order so we can send the requested order to you and contact you if necessary regarding your order. Occasionally we may send you other, free promotional materials via email. You can easily opt out of these upon receipt if you would prefer not to receive any additional emails from us.
We don't use "cookies" or any other technology to get information about you without your knowledge.
Terms of Service
Copyrights, Trademarks and Restrictions on the this site and all of the content made available on it, including all photographs, merchandise, designs, all other copyrightable material, all trademarks, logos and domain names, and all other forms of intellectual property ('Content'), are owned by Beauty & the Beach Inc. and are protected from unauthorized use, copying and dissemination by copyright, trademark, publicity and other laws and international treaties.
If you would like to use images, text or other information from our site please CONTACT US to request permission.